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The purpose of this qualification is to build a foundational
entry into the field of Computer
Sciences and Information Technology,
specifically into the field of Systems
Support, covering basic knowledge needed
for further study in the field of
Systems Support at Higher Education
Levels.
The qualification can be acquired in the
traditional way of formal study as well
as in the workplace, through
learnerships. Acquiring the
qualification through learnerships has
the potential of addressing the problems
of the past, where newly qualified
people getting into the industry
struggled to get employment, because
they were required to have practical
experience. The workplace experience can
now be gained while acquiring the
qualification through the various
learnership schemes that are planning to
use this qualification.
A Qualifying learner at this level will
be a well-rounded entry-level Systems
Support professional with a good
fundamental knowledge of the Information
Technology field, coupled with
interpersonal and business skills,
allowing for specialisation in one of
the following Systems Support fields:
·
Hardware and Infrastructure Support for
Personal Computers
·
Hardware and Infrastructure Support for
Office Products
·
Data Communications and Networking
·
(and any new field not specified yet,
allowing for new specialisations in this
area)
The qualification is designed to:
·
Provide learners with an entry level for
further study in Information Technology
and related fields, as well as for
initial employment in the computer
industry.
·
Allow many of the listed unit standards
to be used in Learnership Schemes in the
Information Systems and Technology
sector, as well as other sectors where
Information Technology is a key
requirement.
·
Provide a foundational qualification for
people who are pursuing a career in the
computer industry, or related fields.
People with this qualification have an
introductory level of understanding
about computer industry concepts and/or
are able to work in areas of Information
Technology with little technical
complexity. Examples of the areas
covered are entry-level hardware,
software, electronics and network
support, on mainly (but not limited to)
desktop and hand-held devices and local
area networks.
·
Allow the credits achieved in the
National Certificates in Information
Technology (Level 2 & 3) to be used as
foundation (i.e. learning assumed to be
in place) for the requirements of this
qualification.
· Have a flexible structure to allow for changing requirements in
the computer industry, and to allow
providers to create learning programmes
with a predominantly Information
Technology Support component but
tailored to meet the local, national or
international needs. |
